Acceptable Use Policy

Prohibited and restricted uses of Terraflare.ai’s services.

可接受使用政策

关于 Terraflare.ai 服务的禁止和限制用途说明。

Last Updated: October 8, 2025
Effective Date: October 8, 2025

This Acceptable Use Policy (“AUP”) describes prohibited and restricted uses of Terraflare.ai’s AI-powered advertising platform, APIs, and related services (“Services”), provided by Shenzhen Yantu Technology Co., Ltd. (“Terraflare”, “we”, “our”, or “us”).

This AUP is incorporated into the Terraflare Terms of Service. By using our Services, you (“Customer”, “you”) agree to comply with this AUP.

1. Content Restrictions

You may not upload, store, post, or transmit any content through the Services that:

  • Is obscene, defamatory, harassing, threatening, hateful, discriminatory, or violates public order and morals (e.g., pornography, violence, or extremist material).
  • Infringes on intellectual property rights (e.g., copyrights, trademarks), privacy rights, publicity rights, or other legal rights of any person or entity.
  • Violates applicable laws, regulations, or advertising platform policies (e.g., Amazon Ads, Google Ads), including but not limited to false advertising, illegal product promotions, or deceptive marketing.
  • Contains viruses, worms, malware, malicious code, or other harmful components that could damage or disrupt the Services or third-party systems.
  • Promotes illegal, fraudulent, or deceptive products or services (e.g., counterfeit goods, unlicensed pharmaceuticals, investment scams).

🔍 Examples of prohibited content: Fake medical advertisements, fake reviews, hate speech targeting specific groups, or content that incites violence.

2. Prohibited Conduct

You agree not to:

  • Engage in fraudulent, misleading, or illegal activities, including but not limited to spoofing (forging identities), phishing (stealing sensitive information), or click fraud (artificially inflating ad clicks).
  • Use the Services to transmit spam (unsolicited bulk messages), bulk marketing emails, or unsolicited communications (e.g., cold calls/emails without consent).
  • Publish, benchmark, or disclose Service performance results (e.g., ad metrics, ROI data) without our prior written consent.
  • Interfere with or disrupt the integrity, availability, or performance of the Services (e.g., overloading servers with excessive requests).
  • Attempt unauthorized access to accounts, systems, or networks related to the Services (e.g., hacking, brute-force attacks).
  • Circumvent or manipulate ad platform rules (e.g., Amazon Ads review policies, Google Ads quality guidelines).
  • Use AI-generated outputs to mislead consumers, falsify reports, or engage in deceptive advertising practices (e.g., generating fake testimonials).

🔒 Note: “Spoofing” refers to forging identities or information (e.g., pretending to be a trusted brand); “Phishing” refers to fraudulently obtaining sensitive data (e.g., passwords or payment details).

3. No Security Violations

You may not:

  • Probe, scan, or test the vulnerability of any Terraflare system or network without authorization (e.g., attempting to find security flaws).
  • Breach or attempt to bypass security or authentication measures (e.g., stealing login credentials or exploiting weaknesses).
  • Perform denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks (e.g., flooding servers with traffic to disrupt service).
  • Access or attempt to access accounts, data, or systems that do not belong to you (e.g., using others’ credentials).

⚠️ Exception: Legitimate security testing (e.g., penetration testing) requires prior written approval from Terraflare.

4. Fair Use of Services

To maintain service stability and ensure fair access for all users, you may not:

  • Exceed reasonable usage limits of APIs, queries, or reports without prior authorization (e.g., single-day API calls exceeding 100,000 or per-IP requests over 50/second; actual limits subject to official notices).
  • Automate excessive requests that could degrade Service performance (e.g., bots or scripts causing server overload).
  • Resell, sublicense, or make the Services available to unauthorized third parties (e.g., sharing login credentials or reselling API access).

📌 Note: Specific usage limits will be communicated via the Terraflare dashboard or official notifications.

5. Restricted Business Activities

You may not use the Services to promote, advertise, or support the following:

  • Illegal drugs, controlled substances, or unlicensed medical/healthcare products (e.g., prescription drugs without approval).
  • Weapons, explosives, or materials related to violent activities (e.g., firearms, ammunition, or self-defense tools banned by law).
  • Gambling (e.g., online casinos, sports betting), adult content (e.g., pornography), or escort services.
  • Misinfolmation (e.g., fake news), deepfakes (synthetic media used to deceive), or harmful AI-generated content (e.g., content inciting hatred or discrimination).
  • Activities that violate advertising laws, consumer protection regulations, or international trade sanctions (e.g., promoting sanctioned goods or services).

📢 Example: Using Terraflare to generate ads for unapproved medical devices or to spread false claims about a product’s efficacy is strictly prohibited.

6. Enforcement & Monitoring

  • We may monitor Service usage (e.g., API calls, account activity, content uploads) to ensure compliance with this AUP.
  • We may investigate suspected violations and suspend or terminate your account at our sole discretion, with or without prior notice.
  • We may report suspected illegal activity (e.g., fraud, child exploitation) to law enforcement or regulatory authorities in accordance with applicable laws.
  • We reserve the right to remove or block any content that violates this AUP, including AI-generated outputs or uploaded materials.

🛡️ Note: Monitoring is conducted solely to protect service integrity and user safety, and we will handle your data in compliance with the Terraflare Privacy Policy.

7. User Reporting & Feedback

  • You may report suspected violations of this AUP by contacting us at: [email protected] (24-hour response commitment for urgent cases) or via the in-app reporting channel (Path: Settings → Help → Report Violation).
  • We will review reported content/actions promptly and take appropriate measures (e.g., warning, suspension, or termination). Your identity will be kept confidential unless required by law.

8. Updates

  • We may revise this AUP from time to time to reflect changes in laws, advertising platform rules, or service features. The latest version will be posted on our website (https://terraflare.ai/aup).
  • If we make material changes, we will notify you via email or through the Terraflare dashboard at least 7 days prior to the changes taking effect.

9. Governing Law & Dispute Resolution

  • This AUP is governed by the laws of the People’s Republic of China, without regard to conflict of law principles.
  • If you have any disputes regarding this AUP, you may first contact us at [email protected] for resolution.
  • If the dispute cannot be resolved through negotiation, it shall be submitted to arbitration in Shenzhen, China, administered by the Shenzhen Court of International Arbitration (SCIA) or China International Economic and Trade Arbitration Commission (CIETAC) under their then-effective rules. The arbitration award shall be final and binding.

⚠️ Users outside of China agree that this AUP does not violate the mandatory laws of your jurisdiction, and you may seek remedies under local law where permitted.

10. Contact Us

📧 Email: [email protected]
🏢 Company: Shenzhen Yantu Technology Co., Ltd.

最近更新日期: 2025年10月8日
生效日期: 2025年10月8日

本《可接受使用政策》(“AUP”)由 深圳炎土科技有限公司(以下简称“Terraflare”、“我们”或“公司”)制定,适用于您(“用户”或“您”)对 Terraflare.ai AI 广告平台、API 及相关服务(“服务”)的使用。

本 AUP 是《Terraflare.ai 服务条款》的组成部分。使用服务即表示您同意遵守本 AUP 的全部条款。若您代表企业或机构使用服务,您确认已获得合法授权,且本 AUP 对您代表的实体具有同等约束力。

1. 内容限制

您不得上传、存储、发布或传输以下内容:

  • 淫秽、诽谤、骚扰、威胁、仇恨、歧视性内容,或违反公序良俗的内容(如色情、暴力、极端主义材料);
  • 侵犯他人知识产权(如著作权、商标权)、隐私权、肖像权或其他合法权益的内容;
  • 违反适用法律、法规或广告平台政策(如 Amazon Ads、Google Ads)的内容,包括但不限于虚假宣传、违法产品推广、欺诈性营销;
  • 含有病毒、木马、恶意代码或其他可能破坏或干扰服务及第三方系统的有害组件;
  • 推广违法、欺诈或误导性产品或服务的内容(如假冒商品、未经许可的药品、投资骗局)。

🔍 典型禁止内容示例:虚假医疗广告、刷单好评、针对特定群体的仇恨言论、煽动暴力的内容。

2. 禁止行为

您承诺不从事以下行为:

  • 从事欺诈、误导或违法活动,包括但不限于伪造身份(spoofing)、窃取敏感信息(phishing)、人为操纵广告点击(click fraud);
  • 利用服务发送垃圾邮件(未经请求的群发消息)、批量营销邮件或未经同意的通讯(如无授权的推销电话/邮件);
  • 未经书面许可发布或披露服务性能结果(如广告指标、ROI 数据);
  • 干扰或破坏服务的完整性、可用性或性能(如通过过量请求导致服务器过载);
  • 尝试未经授权访问账户、系统或网络(如黑客攻击、暴力破解密码);
  • 规避或操纵广告平台规则(如 Amazon Ads 审核政策、Google Ads 质量指南);
  • 利用 AI 生成的内容误导消费者、伪造报告或从事虚假广告(如生成虚假用户评价)。

🔒 术语说明:“Spoofing”指伪造身份或信息(如冒充可信品牌);“Phishing”指通过欺诈手段获取敏感数据(如密码或支付信息)。

3. 安全违规禁止

您不得从事以下行为:

  • 未经授权探测、扫描或测试 Terraflare 系统或网络的漏洞(如试图寻找安全缺陷);
  • 破坏或尝试绕过安全或认证机制(如窃取登录凭证或利用系统弱点);
  • 发起拒绝服务(DoS)或分布式拒绝服务(DDoS)攻击(如通过流量洪泛破坏服务);
  • 访问或尝试访问不属于您的账户、数据或系统(如使用他人账号密码)。

⚠️ 例外:合法的安全部署测试(如渗透测试)需提前获得 Terraflare 的书面批准。

4. 公平使用原则

为保障服务稳定性及所有用户的公平访问,您不得:

  • 超出 API、查询或报表的合理使用限制(如单日 API 调用超过 10 万次、单 IP 每秒请求超过 50 次;具体限制以官方通知为准),未经事先授权;
  • 通过过度自动化请求(如机器人或脚本)影响服务性能;
  • 未经授权转售、分许可或向第三方开放服务使用权(如共享登录账号或转售 API 访问权限)。

📌 说明:具体使用限制将通过 Terraflare 控制台或官方通知告知。

5. 限制性业务活动

您不得利用服务推广、宣传或支持以下业务:

  • 违法药物、管制药品或未经许可的医疗/健康产品(如无批文的处方药);
  • 武器、爆炸物或与暴力活动相关的材料(如法律禁止的枪支弹药、自卫工具);
  • 赌博(如在线赌场、体育博彩)、成人内容(如色情内容)、陪伴服务;
  • 虚假信息(如假新闻)、深度伪造(用于欺骗的合成媒体)或有害 AI 生成内容(如煽动仇恨或歧视的内容);
  • 违反广告法、消费者保护法规或国际贸易制裁的活动(如推广受制裁的商品或服务)。

📢 示例:使用 Terraflare 生成未经批准的医疗器械广告,或传播关于产品功效的虚假声明,均被严格禁止。

6. 执行与监控

  • 我们可能监控服务使用情况(如 API 调用、账户活动、内容上传),以确保符合本 AUP。
  • 我们可能调查疑似违规行为,并自行决定暂停或终止您的账户(可能不提前通知)。
  • 我们可能将涉嫌违法活动(如欺诈、儿童剥削)报告给执法机关或监管机构(依据适用法律)。
  • 我们保留删除或屏蔽任何违反本 AUP 的内容的权利(包括 AI 生成内容或用户上传材料)。

🛡️ 说明:监控仅用于保护服务完整性和用户安全,我们将依据《Terraflare 隐私政策》处理您的数据。

7. 用户监督与反馈

您可通过以下方式举报疑似违规行为:

  • 📧 邮箱:[email protected](紧急情况承诺 24 小时内响应);
  • 📱 平台内举报通道(路径:设置 → 帮助 → 举报违规)。

我们将及时审核举报内容/行为,并采取适当措施(如警告、暂停或终止账户)。您的身份信息将被保密(法律要求除外)。

8. 政策更新

  • 我们可能根据法律法规、广告平台规则或服务功能变化修订本 AUP。最新版本将发布于官网(https://terraflare.ai/aup)。
  • 若进行重大修改,我们将在变更生效前至少 7 天 通过邮件或 Terraflare 控制台通知您。

9. 适用法律与争议解决

  • 本 AUP 适用 中华人民共和国法律,不考虑法律冲突原则。
  • 若您对本 AUP 有争议,可先联系我们([email protected])协商解决。
  • 协商不成的,争议应提交至 中国深圳的仲裁机构(如深圳国际仲裁院 SCIA 或中国国际经济贸易仲- 裁委员会 CIETAC),按照其届时有效的仲裁规则进行仲裁。仲裁语言为中文或英文,仲裁裁决为终局且对双方均有约束力。

⚠️ 中国境外的用户确认本 AUP 不违反您所在司法管辖区的强制性法律,且在允许范围内可寻求当地法律救济。

10. 联系方式

📧 邮箱:[email protected]
🏢 公司:深圳炎土科技有限公司